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FAQ

 

Below is a list of Frequently Asked Question asked by our customers!

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01

How do I place an order?



It's easy! We give you two choices.

1. Instore purchase. You can enter our store during opening hours and meet one of our sale representatives.

2. Online purchase. Visit our website at www.lookcaribbean.com.

.Select the gender frames that you are looking for. 

.choose a frame of your choice and select a color that suits you best.

.Choose whether you need prescription or non prescription lens.

.Select your lens type whether it's Single Vision or Progressive lens, then select your lens color.

.Once done select the quantity and click Add to cart. 

02

Payment and Shipping!



Making payments online should not be a problem as our online store accepts PayPal, Credit and Debit Cards

Once paid your order will take 14 to 21 days to be processed and shipped. Due toLookSXM does hand to hand delivery, which means no order is left unattended and all orders are handed directly to you .

03

Where do you ship to?

 

LookCarib ships to 8 neighboring Caribbean islands, which includes Saint Martin, Sint Maarten, Antigua and Barbuda, Saint Kitts and Nevis, Guadeloupe, Anguilla, Saint Barthelemy and Dominica. LookSXM are in the works of providing to the entire Caribbean!

04

Returns & refunds!



30 day return and exchange.

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